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Nissan Primera P12 Radio saying "Secure"

Printed From: Nissan Primera Owners Club
Category: General Open Forums - NO TRADING!
Forum Name: Nissan Primera Help & Queries
Forum Discription: NON Paying Members Q&A Section
URL: http://www.npoc.co.uk/forum/forum_posts.asp?TID=63531
Printed Date: 29 Mar 2024 at 3:34pm


Topic: Nissan Primera P12 Radio saying "Secure"
Posted By: robertgroves
Subject: Nissan Primera P12 Radio saying "Secure"
Date Posted: 20 Jan 2013 at 7:14pm
Hi, i have just bought a Nissan Primera SVE and discovered that the radio/Satnav is not working. when pressing the 'on' button, the screen displays 'SECURE' and nothing happens.
Navigation system owners manual states that the anti theft function is working??

Previous owner has neglected to fill in the Key code and NATS Pin Code

Any hints/help would be much appreciated

Bob



Replies:
Posted By: ragt20
Date Posted: 20 Jan 2013 at 8:08pm
hi and welcome to npoc. 


that is an odd one as the radio should be coded to the ecu, unless you can find the code for it, your only hope is gonna be a visit to nissan to get them to recode it for you


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FAO : bavs83, I am not Tan.
VZR-CHECK, VZR-N1-CHECK, P11 VE-CHECK, P12 20V-CHECK, XTRAIL VET-CHECK


Posted By: timeshock!
Date Posted: 20 Jan 2013 at 9:00pm
Hi and welcome to the forumHandshake
First off. are you sure you hav Sat Nav fitted, you will either have a DVD player under the CD player of under the front passenger seat dependent on the edition of your P12.
What colour is the Secure message is shown, all equipment on the P12 is hard coded so you do not need anything but the right keyfob


Posted By: robertgroves
Date Posted: 20 Jan 2013 at 9:44pm
Hi, thanks for the welcome, Sat Nav is fitted and there is a dvd player under the cd player in the center console. After starting the engine, the satnav gives the language option then shows my location on map, then after about 1 min the screen goes blank with the word SECURE highlighted in light green appears and no further satnav or radio options are available. pressing climate control knob returns the screen to the climate control panel which is fully functional.
Thanks for your comments.

Bob


Posted By: timeshock!
Date Posted: 20 Jan 2013 at 10:01pm
A light green background and the word secure indicates either a fault with the radio/cd or the unit has been replaced and not re-coded to the ecu. If you bought this through a dealer take it back to them to get it sorted. Did you test drive this before you bought it? did it happen while you drove it or has it just happened?


Posted By: Electrolyte
Date Posted: 21 Jan 2013 at 10:55am
Think some have cured this by disconnecting battery for 30 mins.

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If in doubt give it a clout!


Posted By: wickydude
Date Posted: 21 Jan 2013 at 12:21pm
Battery disconnect is a good one to try. these faults can be lots of things.
I got a green secure warning once because the right channel speakers were cut (because I was installing a carkit). That disappeared after reconnecting the speakers and turning the ignition off and back on.

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Ex: Primera P12 1.9dCi Estate<b


Posted By: robertgroves
Date Posted: 21 Jan 2013 at 12:24pm
Hi, thanks for the top tip! i disconnected the battery for 40 mins and when i re-connected it, hey-presto, radio and satnav came to life!!!!! thanks to all for hints and comments

Next query, i was told that there is seat heating, looking under the drivers seat there is wiring and what appears to be a fan unit, owners manual shows seat heating switches to be on the center console, but..... none visible. any ideas?

Bob


Posted By: wickydude
Date Posted: 21 Jan 2013 at 12:31pm
The heating is in the seat, not below.
It's probably the subwoofer, if it looks something like the bottom right of this pic.
http://nissan4u.com/parts/primera/el_p12e/2003_2/type_11/body_electrical/audio_visual_telephone_and_speaker/illustration_1/" rel="nofollow">

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Ex: Primera P12 1.9dCi Estate<b


Posted By: timeshock!
Date Posted: 21 Jan 2013 at 12:53pm
Seat heating switches are adjacent to the handbrake


Posted By: Electrolyte
Date Posted: 21 Jan 2013 at 2:23pm
Originally posted by wickydude wickydude wrote:


I got a green secure warning once because the right channel speakers were cut (because I was installing a carkit). That disappeared after reconnecting the speakers and turning the ignition off and back on.
 
Thats handy to know as it suggests the radio has output protection which triggers the secure message if there is a problem with the speakers or the output i/c.


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If in doubt give it a clout!


Posted By: Tweedales
Date Posted: 12 Mar 2013 at 9:38pm
After having a new battery fitted the radio didn't work and the "secure" green screen appeared. Tried disconnecting the battery for 30mins as suggested here but it didn't work and to make matters worse it has caused the CD player to give out a constant bleep and lights on it to flash. Can anyone help please?


Posted By: Electrolyte
Date Posted: 12 Mar 2013 at 10:43pm
Welcome    

By all accounts replacing the battery should have no adverse effect on the systems.
What I would try is first make sure there is no cd in the player.
Disconnect the battery then stand on the brakes to fully discharge any power left in the system.
Wait another 30mins and reconnect.
Hopefully this will get things going again.

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If in doubt give it a clout!


Posted By: Tweedales
Date Posted: 15 Mar 2013 at 6:06pm
Thanks for that, gave it another try today as you suggested but it hasn't worked. The local car radio experts say the unit needs taking out and sending to Nissan for repair at vast expense. I can't see how changing the battery can damage the radio and a problem in re-linking to the ECU seems more likely. Any other suggestions or experiences would be welcome. With the CD how can I tell if there is a disc in it? The thin slit for the CD has a piece of plastic in front of it that wont move and doesn't let you see in and the arrowed button on the right does nothing. Is it a multi CD unit? What do the row of buttons along the front normally do? Thanks for any help.


Posted By: timeshock!
Date Posted: 15 Mar 2013 at 6:22pm
Have a look here

http://www.npoc.co.uk/forum/nissan-primera-p12-disc-stuck-in-cd-player_topic14557.html


Posted By: Electrolyte
Date Posted: 15 Mar 2013 at 8:35pm
If its a 6 cd player it will have 6 buttons along the front face.
If no cd is in the unit these should all be lit green which changes to amber with a cd in that particular slot.
The silver button is the eject, so to eject a cd press the associated disc button then the eject and assuming a disc in it should come out.
An anti insertion bar will drop down when the unit is fully loaded to prevent any more discs going in.

What was running thru my mind here is, if a cd had been left in the unit and it became confused with the battery change it may have caused the lock out.

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If in doubt give it a clout!


Posted By: robertgroves
Date Posted: 15 Mar 2013 at 11:09pm
Hi again, Re: green secure warning, i have been told that it is not a radio fault, but a fault within the anti theft system. Disconnecting the battery for 30 mins cures it, but it happens again at random intervals. i have fitted a battery switch to the earth side to avoid having to disconnect the earth lead every week or so


Posted By: Electrolyte
Date Posted: 16 Mar 2013 at 1:08am
Originally posted by robertgroves robertgroves wrote:

Hi again, Re: green secure warning, i have been told that it is not a radio fault, but a fault within the anti theft system. Disconnecting the battery for 30 mins cures it, but it happens again at random intervals. i have fitted a battery switch to the earth side to avoid having to disconnect the earth lead every week or so



Thanks for the feedback.
Sorry you have had to Frig your car to get things workings but it has triggered a thought in my mind with regards the earthing in the P12.

The P12 has multiple earth points and I now think it would be worth investigating as many earth points as possible.

Crack them open then redo as many as you can find.


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If in doubt give it a clout!


Posted By: Tweedales
Date Posted: 16 Mar 2013 at 1:39pm
Thank everyone for the help.
The cd player has 6 buttons under the slot but they all flash orange in unison with bleeping. If it is a mutiplayer are all the cd's held inside it. There is no dvd underneath so does the car not have sat nav?


Posted By: timeshock!
Date Posted: 16 Mar 2013 at 1:50pm
If your multichanger is in the dash I am assuming your P12 is 04 or later (big silver handles inside the car), if so, if sat nav was fitted the DVD player is located under the front passenger seat visible from the back seats with the front seat full forward


Posted By: Electrolyte
Date Posted: 16 Mar 2013 at 1:54pm
Sounds like the mechanism has jammed.
All six cd's are held inside.
Give clarion a call and see what they say.
If sat nav is fitted the dvd unit will be under the front passenger seat.
 


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If in doubt give it a clout!


Posted By: Tweedales
Date Posted: 31 Mar 2013 at 10:13pm
Update on my radio problem. Contacted Clarion and they were very helpful, unlike Nissan, and they said it would have been jump starting the car when the battery was flat that has damaged the radio. They will repair it if I send it to them but at quite a cost, up to £200. Need to get someone to take it out first but haven't had a chance yet.


Posted By: timeshock!
Date Posted: 31 Mar 2013 at 10:24pm
Seems expensive, what about a 2nd hand one and getting it recoded?
Yu could take it out yourself
 
http://www.npoc.co.uk/forum/p12-dash-removal_topic25928.html" rel="nofollow - http://www.npoc.co.uk/forum/p12-dash-removal_topic25928.html
 
http://www.npoc.co.uk/forum/nissan-primera-p12-disc-stuck-in-cd-player_topic14557.html" rel="nofollow - http://www.npoc.co.uk/forum/nissan-primera-p12-disc-stuck-in-cd-player_topic14557.html


Posted By: mjb
Date Posted: 13 Oct 2013 at 7:43pm
Hello,had this problem today,came out of the blue,used the car this morning all was fine ,used it later and the problem occurred,SECURE,but thanks to the advice on this forum it now works,advice was DISCONNECT THE BATTERY ,after 45mins reconnected and all was fine ,thankyou mjb.


Posted By: oludave
Date Posted: 23 Oct 2013 at 11:28am
Mine fits all the description highlighted by Bob but the difference is that the "SECURE" in my Display is highlighted in Yellow and not Green.

Will removing the Battery for 30 mins as suggested here be of any good?

I will for ever be grateful for your help guys 


Posted By: timeshock!
Date Posted: 23 Oct 2013 at 4:23pm
Originally posted by oludave oludave wrote:

Mine fits all the description highlighted by Bob but the difference is that the "SECURE" in my Display is highlighted in Yellow and not Green.

Will removing the Battery for 30 mins as suggested here be of any good?

I will for ever be grateful for your help guys 
Your issue is not like Bob's hence why the secure message is in a different colour.
 
Have you tried the battery disconnect work around?


Posted By: oludave
Date Posted: 23 Oct 2013 at 9:32pm
timeshock!, thanks for your response.  

I did the Battery Removal twice, first for 30mins and then 45mins but got the same result but this time around the Radio works but the "SECURE" with Yellow highlighted background is still there.

I then browse this site for how to remove the Console which i found here : http://www.npoc.co.uk/forum/nissan-primera-p12-disc-stuck-in-cd-player_topic14557.html" rel="nofollow - http://www.npoc.co.uk/forum/nissan-primera-p12-disc-stuck-in-cd-player_topic14557.html

after taking everything out as described, i discovered the that there are no Cables/leads at all on the DVD Navigation System. None connecting the DVD Rom to the Screen or anything. But there is cables/leads on the CD Rom one of which is connected to the Lcd Screen. There is also another connection port at the back of the screen with no cable/lead on.

The DVD Rom has two connection ports with no cable/leads and a small one looking like a LAN port
The CD Rom has three connection ports and an antena port, two has cables/leads connected while one has none.

I have a feeling that once i can lay hands on the missing cables/leads and connect them according, then all should be ok.

If this is the way to go, then my worries is where to buy these cables/leads from

Thank you all for your time


Posted By: oludave
Date Posted: 23 Oct 2013 at 9:36pm
NB

I bought this Beauty used and its a 53 plate

The garage i but it from took advantage of the fact that i sent someone to fetch it for me


Posted By: wickydude
Date Posted: 23 Oct 2013 at 10:03pm
If you ask me I'd say that someone was in the process of adding/replacing cd player and/or sat nav, but gave up without getting it to work... ???
There's a good chance that the system will need to be recoded to the car once you've found the correct wiring.

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http://www.spritmonitor.de/de/detailansicht/635381.html" rel="nofollow">

Ex: Primera P12 1.9dCi Estate<b


Posted By: timeshock!
Date Posted: 23 Oct 2013 at 10:15pm
I would agree, it is a retro fit and as we know is notoriously difficult and filled with pit falls


Posted By: Electrolyte
Date Posted: 23 Oct 2013 at 10:21pm
Was about to suggest the same. What is the original spec of the car ?
Sounds like someone trying to add sat nav to non sat nav car.
Secure on yellow has to do with something not recognising the key but if the car is running it can't be immobiliser.
A real bag of worms.

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If in doubt give it a clout!


Posted By: oludave
Date Posted: 23 Oct 2013 at 10:36pm
I am in agreement with you but there is no way i could know that as at the time i bought on ebay with the seller describing that the Sat Nav only need software update. It had the CD and the DVD rom.

Its a 53 plate 2.2 dCi Diesel Hatchback 6 speed.

All that notwithstanding, do you all thing its a project worth completing, if yes where can i buy the missing cables/leads


Posted By: timeshock!
Date Posted: 23 Oct 2013 at 10:41pm
Ask the seller what happened
Scrap yards next bet
I would not hold to much hope of getting it running, is the sat nav black box receiver fitted? is the screen compatible with the system? is the radio that is fitted compatible with sat nav? it normally has some extra circuitry.
 


Posted By: Electrolyte
Date Posted: 23 Oct 2013 at 11:18pm
Getting it back to it's original state is what you should concentrate on and unfortunately will be a feat in itself.
To the best of my knowledge all sat nav displays were 7", ie the display filled the whole screen, there is no 1" black border.
Another check would be to look at the part no. on the screen then look up the Nissan4u catalogue.

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If in doubt give it a clout!


Posted By: oludave
Date Posted: 24 Oct 2013 at 11:16am
The details on the back of the screen is:

Nissan 28090 AV617
Model: CC5W-4000P (EU)
Part Name: Display Assy-AV
Xanavi


Posted By: wickydude
Date Posted: 24 Oct 2013 at 11:40am
Hm, that nissan part number is listed on nissan4u.com both on the sat nav version and on the non sat nav version, when we know for sure that only the 7" display works with the sat nav system.
When it is on, is the whole screen filled by the image or does it have a thick black border, as Electrolyte said?

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Ex: Primera P12 1.9dCi Estate<b


Posted By: Electrolyte
Date Posted: 24 Oct 2013 at 11:41am
I'm afraid that screen is for non sat nav and will not work.
Best to try and get back to original setup.


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If in doubt give it a clout!


Posted By: oludave
Date Posted: 24 Oct 2013 at 1:11pm
As difficult for me as it may be, i am giving up though its not in my attitude to think something is impossible. Thank you everybody for all your contributions


Posted By: frank mcgill
Date Posted: 12 Mar 2014 at 12:02pm
nissan primera 2004 had same problem took my car to nissan garage to reprograme the keys cost me 54pounds and that solved the problem

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frank mcgill


Posted By: ngoldsa
Date Posted: 25 Jun 2016 at 10:28am
Hi Guys,

Just had the gearbox changed on a 2002 Primera 12 and now have the dreaded 'Secure' message on screen (Orange on black background) I had an aftermarket stereo fitted last year so don't use the standard one anyhow but it's frustrating not being able to see or set the usual on screen data such as time, temperature etc.

Can anyone help?

I've looked for the stereo code but can't see it in any of the paperwork i got with the car but i did hear that you're able to retrieve it online with the right information. Don't know that's true or not.

Even with the4 digit pin, i don't know if there is a specific procedure to enter it?

I tried disconnecting the battery for 90 minutes to see if it would reset the system but no joy.

Help....


Posted By: timeshock!
Date Posted: 25 Jun 2016 at 11:45am
There is no code for the AV system that a user can input, this is generally a Nissan dealer only function unless a garage has the specialist equipment. You say orange and black secure screen is the a mono screen? I am not sure how changing the gear box would affect the AV system. You did the right thing disconnecting the battery, shame that did not work.


Posted By: ngoldsa
Date Posted: 26 Jun 2016 at 11:18am
Hi,

It's the Non Sat Nav version. Primera P12 1.8 Hatchback.

I think the garage disconnected the electricals when doing the gearbox and its not been working since. I took it back but they didn't have a clue on how to restore it :-(

I've looked high and low for a solution and a litlle reluctant to go to the nearest main Nissan dealership. I had a bad experience with them once charging an absolute fortune for a very minor fix. Never again.

Cheers.


Posted By: timeshock!
Date Posted: 26 Jun 2016 at 11:51am
I don't blame you not wanting to go to Nissan stealership, they are not cheap and not always effective. You did not answer the question about mono screen or colour? I think though it may need recoding to the car but this is not an issue commonly encountered, there are other reasons for the is message but it is a little coincidental that this error has been thrown up right after some work. As said earlier the orange secure is confusing for me as it is not one I recognise unless it is a mono screen.


Posted By: ngoldsa
Date Posted: 12 Feb 2018 at 11:54pm
Hi,

Hope someone can help.

I have the same issue. Had another gear box fitted and now have orange and black 'secure' message on screen. I have the radio code but don't know how to input it. As soon as I touch any of the controls the screen reverts back to the 'secure' screen.

Many thanks.


Posted By: timeshock!
Date Posted: 13 Feb 2018 at 6:54am
Did you manage to resolve the issue between the last time you posed this issue and now? is your car a Japanese import?. The euro models do not have codes. some questions above remain unanswered


Posted By: ngoldsa
Date Posted: 13 Feb 2018 at 10:21pm
Hi,

No it's not an import p12 02 reg 1.8 hatchback. Non Sat nav version with just the CD player. I have the 4 pin code in the owners manual but just not sure how to enter it.


Posted By: timeshock!
Date Posted: 13 Feb 2018 at 10:25pm
See my post six up from here, there is no such thing as a code for the P12 radio


Posted By: ngoldsa
Date Posted: 13 Feb 2018 at 11:35pm
Ok, thanks. I'll try disconnecting the battery again and see if that resets the system. If not I can live with it, have done for some time now. Thanks again.


Posted By: imckay
Date Posted: 14 Feb 2018 at 7:49am
According to the Service Manual, the 4 digit Code is the Immobiliser Pin.
Needed when Nissan reset the Radio to go into another Car. 
No use to you but an explanation.

Some people have fitted After Market Radios into the hole below the Radio.
It is not straightforward but is possible.




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