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Nissan Primera P12 display unit fails

Printed From: Nissan Primera Owners Club
Category: General Open Forums - NO TRADING!
Forum Name: Nissan Primera Help & Queries
Forum Discription: NON Paying Members Q&A Section
URL: http://www.npoc.co.uk/forum/forum_posts.asp?TID=61855
Printed Date: 20 Apr 2024 at 4:34am


Topic: Nissan Primera P12 display unit fails
Posted By: richie b
Subject: Nissan Primera P12 display unit fails
Date Posted: 01 Oct 2012 at 11:02pm
The display screen on my P12 does not always come on when the ignition is turned on. If it doesn't come on the air con comes on automatically but none of the other control console buttons work, with the exception of the heated rear window control. It seems to happen after the car has not been started for more than 6-7 hours, although this could be a coincidence. The radio/cd player does not work either until the screen comes back. Sometimes the console comes back whilst driving, but not very often. Has anyone had this experience?



Replies:
Posted By: essNchill
Date Posted: 01 Oct 2012 at 11:20pm
Yep.. Very well documented issue on here. I'll link you up shortlyThumbs Up

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Posted By: essNchill
Date Posted: 01 Oct 2012 at 11:23pm
Full story of events here:

http://www.npoc.co.uk/forum/nissan-primera-p12-screen-console-sat-nav-probs_topic12640_page1.html" rel="nofollow - http://www.npoc.co.uk/forum/nissan-primera-p12-screen-console-sat-nav-probs_topic12640_page1.html

DIY fix found here:

http://www.npoc.co.uk/forum/p12-blank-console-screen-repair_topic32396.html" rel="nofollow - http://www.npoc.co.uk/forum/p12-blank-console-screen-repair_topic32396.html

Or there are plenty of electronic / laptop / audio repair shops that have now done this fix, if you're prepared to take out your unit and walk it in.. They do a proper repair etc etc.

Loads more information on this, if you use the forum search.

Net result... It's no biggy and not massively expensive either.


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Posted By: Hywel
Date Posted: 03 Dec 2012 at 9:04am
Any ideas about this for a non-satnav car?

Exactly the same problem but obviously no DVD unit to repair!

Thanks,

Hywel


Posted By: timeshock!
Date Posted: 03 Dec 2012 at 3:52pm
Hi and welcome to the forumHandshake
You say exactly the same problem? It comes on with the hair dryer test? or when the car is warm?


Posted By: Hywel
Date Posted: 04 Dec 2012 at 8:14am
Hi & thanks,

All the controls are non-functional except the rear window demist & the backlight for the knobs & dials as per the problem with satnav cars.

Nothing else works until the car engine warms up. Once this happens the heaters come on full whack & very hot but the controls & display stay off.

Not tried the hair dryer test as don't own one!

However the other morning when it was VERY cold the screen lit up to warm me that it was cold outside! I was so surprised I was taken aback. Whichever buttons I quickly pressed seemed to work but I wasn't methodical about it & the screen blanked back out with nothing working again after a few seconds.

Any ideas?

Thanks,

Hywel


Posted By: Electrolyte
Date Posted: 04 Dec 2012 at 10:35am
Worth checking /cleaning the plugs and sockets on the Multi-function switch panel.
Also download the 2003 service manual and have a look at P12 Driver information page DI-112 onwards.


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If in doubt give it a clout!


Posted By: Hywel
Date Posted: 04 Dec 2012 at 10:42am
Cheers! Have had the unit apart and checked the plugs then. Seems to be temperature related. All functioned this morning for about half an hour til things started warming up.

Any one else had this?

Hywel


Posted By: Electrolyte
Date Posted: 04 Dec 2012 at 12:40pm
As this as far as I know has only happened to cars with Sat Nav units I can only imagine there may be an equivalent board built into your CD Unit ... "don't know"  but may well be worth having a look inside to see.
A hairdryer would perhaps help to narrow things down.
Still looking into it.


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If in doubt give it a clout!


Posted By: Electrolyte
Date Posted: 04 Dec 2012 at 5:01pm
Unable so far to see a common denominator for your symptoms.
A faulty A/C controller may cause some of the faults leaving the rear heated window working but as far as I can make out it should not affect the radio operation.
If you can get the display to stay on long enough you could try the self diagnosis to try and get some pointers ,page DI-97.
Just wondering if the backlight is failing, but the diagram does not show the workings for this.
I'm assuming it is LCD.


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If in doubt give it a clout!


Posted By: Hywel
Date Posted: 04 Dec 2012 at 6:55pm
I'm assuming the feed for the rear demister is on it's own due to the current demand etc? Likewise the backlights for the switches etc runs on the lighting circuit? It would appear there's a problem with the supply to the logic board. I've had the cd/radio unit out and apart but there's nothing that looks like a power supply unit in it. I'm surprised if Nissan put a different cd/radio in satnav vs non-satnav cars. What's everyone's opinion on that?

Cheers

Hywel


Posted By: timeshock!
Date Posted: 04 Dec 2012 at 7:08pm
The fault was on the SAT NAV DVD player fitted in the dash on 1st edition P12 i.e. pre 2004, and not on the cd player


Posted By: wickydude
Date Posted: 04 Dec 2012 at 8:09pm
And the dvd as an additional unit below the cd unit, not in stead of the cd player. The cd is identical.
The demister is powered through a relay, but the switch in the panel is still on the same plug, I believe.

Did this problem start after a long period of working correctly? Or did you just buy the car?
Trying to think of something that might have triggered the fault...

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http://www.spritmonitor.de/de/detailansicht/635381.html" rel="nofollow">

Ex: Primera P12 1.9dCi Estate<b


Posted By: Electrolyte
Date Posted: 04 Dec 2012 at 8:39pm
Need a bit of help here !!!
According to the service manual non sat display does not come on until side lights are switched on,Shocked
would this be right ?
This is for pre-facelift.
Lighting LT-96 onwards


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If in doubt give it a clout!


Posted By: wickydude
Date Posted: 04 Dec 2012 at 9:18pm
No that aint right. I get image wth the lights off. I think it has to do with the fact that theres two brightness settings controlled by the light switch.

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http://www.spritmonitor.de/de/detailansicht/635381.html" rel="nofollow">

Ex: Primera P12 1.9dCi Estate<b


Posted By: timeshock!
Date Posted: 04 Dec 2012 at 9:30pm
Just as a check press the setting button: select display: check 'display off' has not been checked


Posted By: Electrolyte
Date Posted: 04 Dec 2012 at 9:39pm
OK
Ah !!! I think I've got it ....... is this switch on the combi with the choice of having the display off or at one of two brightness settings ? because that being the case this is where the backlight gets its power from.
I'm trying to establish whether or not the screen is lighting up but showing no graphics or if the inverter is failing.
 


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If in doubt give it a clout!


Posted By: timeshock!
Date Posted: 04 Dec 2012 at 9:43pm
The screen does have options to be off all the time or day time/night time settings depending on whether the lights are switched on


Posted By: imckay
Date Posted: 04 Dec 2012 at 10:28pm
With the Sat Nav, the fault is caused by 5V and 3.3V missing.
I believe this is used for coms between the units.
The A/C auto amp is fed from the DVD drive

On a Non-Nav car, I would be looking at the screen itself.
The screen is connected directly to the A/C auto amp.

The screens are different on the Nav and non-Nav cars.
DI-71 and AV-61


Posted By: wickydude
Date Posted: 05 Dec 2012 at 8:20am
I'm thinking as it's not just the screen but also the controls not working, it must have something to do with the power supply or ground connections.
What if a fuse malfunctions, like a small gap that closes once the material expands when it warms up? I'd try replacing the fuses 1 and 10 (see DI-92). That won't hurt or break the bank. Just to exclude items.

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http://www.spritmonitor.de/de/detailansicht/635381.html" rel="nofollow">

Ex: Primera P12 1.9dCi Estate<b


Posted By: Hywel
Date Posted: 05 Dec 2012 at 11:23am
Most def a temperature related issue!

Freezing cold morning so all working as should be for about 40mins.

Off then on then off....... you get the idea.

I like the idea about the fuzes, will investigate & report back!

Thanks,

Hywel


Posted By: imckay
Date Posted: 05 Dec 2012 at 6:56pm
Originally posted by wickydude wickydude wrote:

I'm thinking as it's not just the screen but also the controls not working, it must have something to do with the power supply or ground connections.
What if a fuse malfunctions, like a small gap that closes once the material expands when it warms up? I'd try replacing the fuses 1 and 10 (see DI-92). That won't hurt or break the bank. Just to exclude items.


The controls and screen are the only different items between Nav and non-Nav cars according to the Nissan4U.
http://nissan4u.com/parts/primera/er_p12e/2003_5/type_3/body_electrical/audio_visual_telephone_and_speaker/illustration_3/
Bit odd as P12 owners often report having a Map button but no Sat Nav.

The Comms voltages come from the DVD drive on Nav cars.
They must come from elsewhere on the non-Nav cars. Screen or Control Panel I would guess.
Used screens on ebay from £20.

Definately worth trying the fuses though.


Posted By: hairy
Date Posted: 16 Dec 2012 at 2:45pm
Hi - just wondering if you got this sorted Hywel?  My car's a 2002 P12 with DVD.  I had the common problem of the SatNav not working when it was cold - a couple of months ago the display and unit failed completely, although it did respond to the hairdryer treatment after about 10 minutes.  I took it to my local techy chap who did a repair on the DVD  which solved the problem for about a month.  Last week however, the unit failed when it was warm and it now only works in extremely cold conditions like yours - so it looks like the problem has been completely reversed??  I'm taking it back in to him this afternoon to see if he can see what's going on - will let you know if he finds a solution


Posted By: hairy
Date Posted: 16 Dec 2012 at 2:46pm
ps ....... it failed for the first time in Aberystwyth - perhaps it's a Wales related problem??


Posted By: timeshock!
Date Posted: 16 Dec 2012 at 5:05pm
Sounds like a dry joint, may need looking at again


Posted By: peepe318
Date Posted: 20 Aug 2018 at 10:00pm
Nissan Primera p12 2002 Non Nav (only cd) does not work display and control panel buttons.
Did anyone solve this problem?
What is the cause ?
Regards


Posted By: timeshock!
Date Posted: 21 Aug 2018 at 10:41pm
I think as yours is non DVD it is not our normal fix. do any of the buttons respond despite the blank screen?


Posted By: d0nte
Date Posted: 28 Aug 2018 at 4:39pm
Hi there i  seem to be having the same problem on my 2004 Primera CD player only,
The only button that works is the rear heater.
Apart from that the screen is dead and all the other knobs don't function as intended.



Posted By: timeshock!
Date Posted: 28 Aug 2018 at 6:24pm
Hi and welcome to the forumHandshake
Given you say you do not have sat nav try looking in the fusible link box in the engine bay No 33 and in the fuse box next to the drivers knee for fuses 1 and 10Thumbs Up


Posted By: d0nte
Date Posted: 30 Aug 2018 at 8:57pm
Originally posted by timeshock! timeshock! wrote:

Hi and welcome to the forumHandshake
<DIV abp="779">Given you say you do not have sat nav try looking in the fusible link box in the engine bay No 33 and in the fuse box next to the drivers knee for fuses 1 and 10Thumbs Up




Thanks timeshock!

Fuses 1 & 10 are ok,

Could you please clarify what you mean by No 33

Cheers & Thnx.


Posted By: d0nte
Date Posted: 30 Aug 2018 at 10:31pm
Here are some photos that may help

https://ibb.co/hniU09" rel="nofollow"> https://ibb.co/kW1MDU" rel="nofollow"> https://ibb.co/gUGotU" rel="nofollow"> https://ibb.co/hDFgDU" rel="nofollow">


Posted By: imckay
Date Posted: 31 Aug 2018 at 7:49am
There is another Fuse Box under the Bonnet.

Have you got the Service Manual?
http://www.npoc.co.uk/forum/nissan-primera-factory-service-manuals_topic29493.html" rel="nofollow - http://www.npoc.co.uk/forum/nissan-primera-factory-service-manuals_topic29493.html
You want PrimeraP12.zip

See K:Electrical Chapter, PG Section, Page 93


Posted By: d0nte
Date Posted: 01 Sep 2018 at 2:02pm
Replaced all the fuses in question here and still no joy.
Any further suggestions..?

Regards.


Posted By: d0nte
Date Posted: 01 Sep 2018 at 2:11pm
It's also worth mentioning that. the AC compressor is on all the time but the AC fan never comes on.



Posted By: imckay
Date Posted: 01 Sep 2018 at 5:58pm
Do you mean the Heater Fan inside the Car or one of the Fans at the front of the Car not working?

Heater Fan there is a common fault with the Speed control
http://www.npoc.co.uk/forum/p12-fan-speed-control-module-diy-repair_topic12795.html

But could be due to your Controls not working.

The voltage to run the screen and controls is generated somewhere. In Nav Cars it is in the DVD. I am not 100% but believe it comes from the AC Auto Amp.

Away from Home and the Service Manual until Monday


Posted By: d0nte
Date Posted: 01 Sep 2018 at 6:33pm
Sorry let me clarify that.
Well neither of those fans come in under the bonnet nor in the car cabin.

The only working fan on the car presently is the radiator fan.

No blower motor, no lights on the lcd display.
The only led lit on the center console button area is the rear defrost. Which i can clearly hear the realay clicking in and out as that button is pressed.





Posted By: imckay
Date Posted: 01 Sep 2018 at 9:47pm
You have the same Symptoms as the Display problem with the Nav Car
That loses the 5V and 3.5V required to run the Electronics.

I believe the Rear Defrost is on a separate 12V circuit so still works.


Posted By: timeshock!
Date Posted: 02 Sep 2018 at 9:34am
As said, the rear heater circuit is completely separate to the audio/air con. multifunction panel and that is supported by others with similar problems.
Similarly as far as I can see the blower unit is connected to the multi function panel but has a separate circuit to the AV as is the AC amp and SECU . Interactions and earths are an important issue on the P12 so sometimes unexpected things happen and while in my opinion it is unlikely that these are at fault changing one of those components maybe the solution.
 
The next stage if you want to take it is to remove the multifunction panel and disconnect the multi function connector and start testing with a multi meter. The likely cause I believe is in the power routing, you have confirmed the fuses are good, so again earths or loom problems are looking like the issue.
 

I recommend you download the free electronic service manual following the link below

http://www.npoc.co.uk/forum/nissan-primera-factory-service-manuals_topic29493.html" rel="nofollow - -

The well known fix for the similar problem to this on the sat nav version (1st edition P12) was one excellent find by a member on here but is there is a similar fault on your version I don't know where that would be. The finding with a multi-meter will narrow the choices down.



Posted By: imckay
Date Posted: 02 Sep 2018 at 6:39pm
I think the fault is caused by the Screen.
May be some failed Capacitors

Google Translate this. See last Post on the Page
http://www.primera-club.ru/f/elektrooborudovanie-p12/12525-potuh-monitor-bortovoi-komp-pognal/p101


Posted By: d0nte
Date Posted: 03 Sep 2018 at 6:07pm
I read what i could make out.

But i wouldn't know just where to start with that type of repair is there another easier means of getting it fixed. I just wanna get the AC going again, it's like super hot outside all the time.

And are you guys saying that in my case it is the display monitor for sure?

Thanks Again


Posted By: imckay
Date Posted: 03 Sep 2018 at 8:02pm
Cannot be 100% Sure but I would start with replacing the Screen.

Make sure you get one suitable for your Car without Nav.
I suggest you remove yours and get the Part No from it.

Super hot? I presume you are not in the UK?


Posted By: timeshock!
Date Posted: 03 Sep 2018 at 9:25pm
As already said, there is no sure way of knowing, this problem has never been bottomed out on the non sat Nav version, you would think an equivalent circuit board would exist somewhere and probably not in the screen. Without going through the troubleshooting with a multi meter you are going to have to take pot luck. To answer your question there is no way of just getting the air on to work with getting the screen and panel working


Posted By: imckay
Date Posted: 05 Sep 2018 at 4:55pm
From my reading on the Russian Site, it does indicate that the fault is in the Screen.
The Screens in Nav and non-Nav Cars are not the same, so it seems reasonable to me.

My recommendation would be to try a Screen.
Not too expensive on Ebay in the UK/Germany


Posted By: d0nte
Date Posted: 06 Sep 2018 at 10:39pm
Thanks am gonna take it out and note the part number and see
If i can get one online as you suggested.. 
Will let you folks know how that goes in a week or 2.




Posted By: AsiJu
Date Posted: 15 Sep 2020 at 6:17am
Hi, new member here!

Sorry to revive an old thread but have just had this problem appear on non sat-nav P12 Primera (04, 1.6l petrol engine with A/C).

I can find replacement screens quite easily but would like to ask people who have already done this:
how difficult or time consuming is it to remove the display screen from the dash board?

I suppose the entire upper dash board and middle console must be removed?

Asking because car is in daily use and have only very limited time to work with it so I'll have a shop do the replacement if it's very tricky.

Thanks in advance!


Posted By: imckay
Date Posted: 15 Sep 2020 at 7:18am
Welcome to NPOC

Not too difficult
https://www.npoc.co.uk/forum/topic14557.html

Covered in the Service Manual as well
https://www.npoc.co.uk/forum/nissan-primera-factory-service-manuals_topic29493.html
You need PrimeraP12.zip




Posted By: AsiJu
Date Posted: 16 Sep 2020 at 2:07pm
Thanks, I'll refer to the topic and manual!

To make things interesting now the screen came back on for a while but the orange / tan accent colour is now blue...


Posted By: AsiJu
Date Posted: 21 Oct 2020 at 4:13pm
Can anyone confirm the part number for non sat nav display unit?


Posted By: imckay
Date Posted: 21 Oct 2020 at 8:57pm
Any of these. Lots on Ebay
28090AV610
28090AV611
28090AV612
28090AV615
28090AV616
28090AV617
28090AV618

610 is the Original. The others are upgrades/part changes but should all be compatible.



Posted By: AsiJu
Date Posted: 22 Oct 2020 at 12:49pm
^ thanks a lot mate, appreciated!


Posted By: Yoshinori95
Date Posted: 08 Dec 2022 at 9:03pm
I have the 28090AV600 which is almost impossible to find, do you think the ones you posted would work with it? it's the orange monochrome as the one posted on page 4. mine only has the brown connector and is open from the backside, revealing small lamps.


Posted By: imckay
Date Posted: 09 Dec 2022 at 7:14am
Welcome to NPOC,

Have a look for
28090AV601
28090AV602 - Few of these on Ebay
28090AV603



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